Terms of Service

Last updated: May 30, 2026

1. Acceptance of these Terms

By creating an account or using BallsInAir ("BIA," "the Service"), you agree to these Terms of Service and to our Privacy Policy. If you do not agree, please do not use the Service.

BIA is provided by BallsInAir, LLC, a U.S. limited liability company.

2. What BIA is

BIA is a coordination app for members of private golf, tennis, pickleball, and paddleball clubs. We provide the software that lets you find a game, organize a roster, send invites, and communicate with the players in your game. We are not a club, a tee-time booking service, or a party to any game you arrange through BIA. We do not own, operate, or staff the clubs themselves.

3. Eligibility

  • You must be at least 18 years old to use BIA.
  • You must be a member of, or formally affiliated with, at least one private club listed in BIA.
  • You must provide accurate registration information.
  • You may not use BIA if you have previously been banned from it.

4. Your account

  • You are responsible for keeping your password confidential.
  • You are responsible for all activity that occurs under your account.
  • You must notify us immediately at ballsinairsupport@gmail.com if you suspect unauthorized access.
  • One person, one account. Do not share credentials.

5. Club affiliation rule

BIA's value depends on each club's directory actually representing real club members. Therefore:

You may only join clubs in BIA where you are a member or are formally affiliated. Adding clubs that you have no affiliation with — to browse member directories or for any other reason — is a violation of these Terms and may result in your account being suspended or permanently terminated.

6. Acceptable use

You agree not to:

  • Harass, threaten, impersonate, or send hateful or sexually explicit content to other members.
  • Post content that infringes the intellectual property, privacy, or other rights of any third party.
  • Use BIA for any unlawful purpose or to facilitate any unlawful activity.
  • Attempt to access, scrape, reverse-engineer, or interfere with BIA's systems or data outside the features we offer.
  • Circumvent rate limits, audience filters, or any other technical protection.
  • Use BIA to send commercial messages, advertising, or spam to other members.

We may suspend or terminate accounts that violate these rules, and may remove content that does, at our discretion.

7. Member-generated content

You retain ownership of the content you post on BIA (game notes, chat messages, group names, etc.). By posting, you grant BallsInAir, LLC a non-exclusive, worldwide, royalty-free license to host, store, display, and transmit that content as needed to operate the Service. We may remove content that violates these Terms.

8. Cost

BIA is currently free to use. We may introduce paid features in the future — if we do, we will update these Terms with the relevant billing details (pricing, auto-renewal, refunds, taxes, and how to cancel) and notify you by email at least 14 days before any charges begin. You can stop using BIA at any time before any paid features take effect.

9. Service availability

We aim to keep BIA available 24/7, but we do not guarantee uninterrupted service. We may schedule maintenance, fix bugs, or roll out updates that briefly affect availability. During the beta period, we make no service-level commitments.

10. Termination

  • You can leave anytime. Profile → Delete account. Your data is removed from our active database immediately, with the retention rules described in our Privacy Policy.
  • We can suspend or terminate accounts that violate these Terms, are inactive for an extended period, or pose a risk to other members or to the Service.
  • Sections of these Terms that by their nature should survive termination (e.g., disclaimers, limitation of liability, governing law) will survive.

11. Disclaimers

BIA is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that BIA will be error-free, secure, or always available, or that any game arranged through BIA will actually happen.

BIA does not host games, manage clubs, verify the identity of members beyond requiring a valid email, supervise interactions between members, or take responsibility for what happens between members at the clubs or away from the platform. You are responsible for your own conduct.

12. Limitation of liability

To the maximum extent permitted by law:

  • BallsInAir, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of BIA.
  • Our total liability for any claim arising out of or relating to these Terms or the Service is limited to the amount you paid us in the twelve (12) months preceding the claim, or $50 USD, whichever is greater.

Some jurisdictions do not allow some of these limitations, so they may not fully apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless BallsInAir, LLC and its officers and employees from any claim, damage, loss, liability, or expense (including reasonable attorneys' fees) arising out of your use of BIA, your violation of these Terms, or your violation of any third party's rights.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email and update the "Last updated" date at the top. Your continued use of BIA after the change takes effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law principles. Any dispute will be brought exclusively in the state or federal courts located in Monroe County, New York, and you and we consent to the personal jurisdiction of those courts.

16. Contact us

BallsInAir, LLC
Terms questions: ballsinairsupport@gmail.com